Global Traveler Forms advises that the Global Entry trademark is owned by DHS. Use of DHS-owned trademarks does not imply endorsement by DHS, or the Transportation Security Administration. This website is not affiliated with the Department of Homeland Security (“DHS”) or the Transportation Security Administration. 


We’re here to help you throughout the Global Traveler process providing you use our paid-for service.

If you applied directly with the government, or using another third party site, we cannot offer our assistance to you.

Reach out if you have any questions or need assistance. If you are contacting us about a refund, please write REFUND in the subject field. Your request will be dealt with within 48 hours.

We are a processing site and therefore do not operate a call center center. Email us if you require a refund. Likewise, if you have a specific question about an application submitted or about how to fill out an application form please send an email.

The Global Traveler Forms Refund Policy

Reach out to us by email if you require a service fee refund

Refunds issued within 24 hours

Faster than chargebacks or disputes

You have 90 days to claim a refund

Add your name and refund to the subject of your email

Your application is deleted from our database within 24 hours of cancelation

Please note we cannot refund the govt fee of $100

We are only liable for our service fee of $139.99 (per person)


We offer paid-assistance service specializing in Trusted Traveler application form filing.

Please familiarize yourself with our terms of service before appointing us to file your Trusted Traveler application.

We are a private company not a United States government agency. Be aware, that we are not associated with any United States government agency.

We cannot influence the outcome of your approval or denial to a trusted traveler program.

If you wish to apply for the program yourself you can do so here.


Firstly, we set up your security profile;

We meticulously check your data

Additional information alerts

Free application submission

’Pending Review’ stage within 48 hours

Next, we email your security login info

Assistance with interview scheduling

Help with denied applications

Security & data privacy


We refund your money within 24 hours. 

If you believe you qualify for a refund, please email us immediately at

We respond to refund requests within 24 hours. You have 90 days to claim a refund.

This is the fastest way to receive your refund. We always answer your request within 24 hours.

When you cancel our service, your global traveler form containing your personal data is deleted from our database within 24 hours. Check out our privacy policy for more info.

Be aware that we are not liable for anything above our service fee.